Nuru Wilchar SME Solutions Logo

1. Introduction

NURU WILCHAR SME CAPITAL LIMITED (“NURU”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

2. Information We Collect

We may collect personal information such as your name, phone number, identification details, business information, location, and email address.

3. Financial Information

We may collect transaction and repayment information, including Paybill payment references and repayment schedules.

4. Use of Information

Your information is used to assess applications, deliver services, manage repayments, communicate with clients, and comply with legal obligations.

5. Legal Basis for Processing

We process data based on consent, service agreements, legal obligations, and legitimate business interests.

6. Information Sharing

We do not sell personal data. Information may be shared with authorized staff, payment service providers, or legal authorities where required by law.

7. Data Security

We apply reasonable security measures to protect your information from unauthorized access or misuse.

8. Data Retention

Personal data is retained only as long as necessary for service delivery, compliance, and record-keeping.

9. Your Rights

You have the right to access, correct, or request deletion of your personal data, subject to legal requirements.

10. Cookies

Our website may use cookies to improve functionality and user experience. You can manage cookies through your browser settings.

11. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked from our site.

12. Policy Updates

This Privacy Policy may be updated from time to time. Continued use of our services indicates acceptance of the updated policy.

13. Governing Law

This Privacy Policy is governed by the laws of the Republic of Kenya, including the Data Protection Act, 2019.

14. Contact Information

NURU WILCHAR SME CAPITAL LIMITED
Zulmac Insurance Building, 4th Floor, Room 318 (Next to Equity Bank)
Phone: +254 787 666 661 / 0793 793 362
Email: info@nurusmesolution.com